Shipping policy

Shipping Policy

Welcome to SolaMax – your trusted source for LED Commercial/Industrial/Residential lights, LED bulbs, and innovative lighting products. We are committed to delivering your orders promptly and efficiently. Please read our shipping policy below for full details.

Order Processing Time

All orders are processed within 1 business day. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Times

We offer standard and expedited shipping options at checkout. Delivery times vary based on your location:

• Standard Shipping: 2–3 business days

• Expedited Shipping: 1–2 business days
  Please note: delivery estimates do not include processing time.

Shipping Rates

Shipping rates are calculated at checkout based on your selected shipping method and delivery address. Occasionally, we offer free shipping promotions—be sure to watch for these deals.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

Shipping Locations

We currently ship within Canada. If you're outside our regular shipping area and are interested in our products, feel free to contact us.

Delays and Issues

While we work with reliable carriers, unforeseen delays (e.g., weather, holidays, courier issues) can occasionally occur. If you experience any issues with your delivery, please reach out to our support team at sales@solamaxled.com. and we’ll assist you promptly.

Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.